Shipping Policy

Order Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. Please note that during high-demand periods, processing times may be slightly extended.

Pre-Order Items
Some or all items on our store may be pre-order. This means your order will be shipped at a later specified date.

• Estimated shipping date for pre-orders: [3-4 weeks]

• Delays may occur due to manufacturing schedules or global events (such as holidays like Chinese New Year).

Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• USA: 5–10 business days after shipping

• International: 7–20 business days after shipping

Please note: Delivery times are estimates and may vary depending on your location and carrier delays.

Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 1–3 days for tracking updates to appear.

Incorrect Address / Failed Delivery
If a package is returned due to an incorrect or incomplete address provided by the customer:

• The customer is responsible for reshipping fees

• Please contact us with the correct address to arrange redelivery

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.

Customs, Duties & Taxes (International Orders)
Customers are responsible for any customs fees, duties, or taxes applied by their country.

Contact Us
If you have any questions about your order, please contact us at:
[Insert your email or contact page link]